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Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My wife cannot remember her passwords. she is logged in as

Customer Question

my wife cannot remember her passwords. she is logged in as am I at my workstation. what do we do???
JA: What exactly are you having trouble accessing?
Customer: password ***** or then change
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: lenovo ???
JA: How long has this been going on with your computer? What have you tried so far?
Customer: just set up a new yahoo.ca mail for her ipad but cant remember what she set up
JA: Anything else you want the Mac expert to know before I connect you?
Customer: not mac its a pc and iphone
Submitted: 2 months ago.
Category: Computer
Expert:  Martin replied 2 months ago.

Hello and welcome.

Sorry to hear your wife is having trouble with her passwords.

May I connect with you remotely to troubleshoot the issue directly?

Regards,
Martin

Customer: replied 2 months ago.
Sure
Customer: replied 2 months ago.
Not at that price fogey it snd cancel this service