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I forgot my email password can you please help me! Yes,

Customer Question
I forgot my email...

I forgot my email password ***** you please help me!

Technician's Assistant: Are you logged into your email account on any other devices?

Yes

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Customer:***********my phone is down right now but I'm using wifi

Submitted: 11 months ago.Category: Computer
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Answered in 4 minutes by:
8/3/2017
Tech Support Specialist: Richard, Computer Specialist replied 11 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,276
Experience: Over 20 years of consulting to the IT industry
Verified

Hi there and welcome

Can you tell me the part of your email address after the @ symbol please?

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Customer reply replied 11 months ago
yahoo.com
Tech Support Specialist: Richard, Computer Specialist replied 11 months ago

thank you

What is the exact message you receive when you try to sign into your accout?

Please let me know

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Customer reply replied 11 months ago
Sign-in failed
Tech Support Specialist: Richard, Computer Specialist replied 11 months ago

Thanks

Can you please click on my link below and reset your password

https://edit.yahoo.com/forgotroot

Once done, use this new password ***** sign into your account

Please let me know

Thank you

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