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Cris, Support Specialist
Category: Computer
Satisfied Customers: 6382
Experience:  10 years of IT experience in both business and residential.
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Asus laptop screen rotate thru 90 degrees, X550C, windows

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Asus laptop screen rotate thru 90 degrees
JA: What's the model and Operating System (OS) of your Asus?
Customer: X550C, windows 10
JA: When did you purchase your Asus? What troubleshooting have you tried?
Customer: about 3 years ago. Tried CTL plus ALT plus arrows
JA: Anything else you want the computer expert to know before I connect you?
Customer: I think I caused the problem by mistyping when attempting CTL plus ALT plus DEL

Hi, thanks for using I am Cris and will be glad to assist you.

Please try press the three following keys.

Hold CTRl ATL then press the up arrow key.

Let me know if this turns your screen back to normal.

Customer: replied 2 months ago.
No, nothing happened
Customer: replied 2 months ago.
No nothing happened

OK, try this.

At the bottom right of the screen click on the little arrow with additional options like WiFi strength, volume control... select Intel (R) HD Graphics, Select Graphics Properties, Select Basic Mode, Under Display, Select General Settings and last click on Rotation and change to Rotate to Normal.

If you don't see HP Graphics at the bottom right near the clock. Right click on the desktop and look for it on the menu.

Customer: replied 2 months ago.
Which little arrow - the aeroplane? Where is the desk top?

Right click on the desktop of your PC.

On the wall paper

If you need assistance I can provide you remote support on the PC with issue. You will just need to go to the link provided and download the software.

Customer: replied 2 months ago.
Sorry don't understand. "Wallpaper"?

On the desktop of your PC. Where your desktop icons are right click and a menu will appear.

Customer: replied 2 months ago.
OK cracked it! Thanks for your help and patience

Excellent! Your very welcome!

Glad I could help resolve your issue. Please take a moment to rate my service and submit at the top so I am credited for assisting you.



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