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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I thought that I ordered office 365 per month and can can't

Customer Question

I thought that I ordered office 365 per month and can can't find it
JA: What kind of computer do you have?
Customer: acer with windows 10 I was made the offer and accepted, but I was surprised when there was no request for account info I have a year sub on another computer, but I don't want to use year by year
JA: Have you installed any updates recently?
Customer: I did
JA: Anything else you want the computer expert to know before I connect you?
Customer: I can access other's docs to read, but I don't have access to Office stuff like word, ppt ect
Submitted: 2 months ago.
Category: Computer
Expert:  Richard replied 2 months ago.

Hi there and welcome

Can you tell me exactly where you purchased it from?

Please let me know

Thank you