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I am trying to reinstall trend antivirus on my new computer,

Customer Question
I am trying to...

I am trying to reinstall trend antivirus on my new computer

Technician's Assistant: How much experience do you have with this particular machine?

None

Technician's Assistant: Have you installed any updates recently?

No the computer is brand new and the anti virus is the one on my old computer

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

No I have the serial number I just don't know how to install it

Submitted: 11 months ago.Category: Computer
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Answered in 3 minutes by:
8/3/2017
Tech Support Specialist: Richard, Computer Specialist replied 11 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,125
Experience: Over 20 years of consulting to the IT industry
Verified

Hi there and welcome

Can you tell me the error or issue you have when you try to install it?

Please let me know

Thank you

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