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Bhavik Joshi
Bhavik Joshi, Computer Software Engineer
Category: Computer
Satisfied Customers: 582
Experience:  Product Developer at Computer Science Corporation
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Emails sent are in sent folder but are not being received at

Customer Question

Emails sent are in sent folder but are not being received at the other end
JA: Just to clarify, what email service provider are you using?
Customer: yahoo mail
JA: Have you installed any updates recently?
Customer: only if they have been on computer updates not manually
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Computer
Expert:  Bhavik Joshi replied 2 months ago.

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

Expert:  Bhavik Joshi replied 2 months ago.

Step 1: Make sure the email was sent

  • Check your sent folder - If it's there, the email was successfully sent.
  • Check for typos - Make sure the address in the "To" field of your sent email is right.

Step 2: Ask your recipient to check their account

  • Spam folder - Your message may have been delivered to their spam folder.
  • Blocked address list - Your email address may have accidentally been blocked.
  • Filters - Filters can redirect email matching a certain keyword criteria to another folder.
Expert:  Bhavik Joshi replied 2 months ago.

Try sending an email to yourself and see if you are able to receive it or not.

Let me know how it goes !!.

Customer: replied 2 months ago.
I did and it came
Customer: replied 2 months ago.
I want to know how much this has cost me so far this is supposed to be free trail isn't it
Expert:  Bhavik Joshi replied 2 months ago.

Good to hear that it work.

I do not have any information about the charges. Customer service team takes care of it.

Expert:  Bhavik Joshi replied 2 months ago.

You can call them and get to know about it :-

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Expert:  Bhavik Joshi replied 2 months ago.

Let me know if you need any help from me in raising any queries on your behalf.