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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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The password of my ymail is always changed with telling me.

Customer Question

The password ***** my ymail is always changed with telling me. I almost have to change password ***** each day when I want to sign in my email. Could you please help me with this?
JA: When did you last reset your username and password?
Customer: I never reset my usename. And this morning I just changed the p[assword but now I have to change it again or I can't sign in.
JA: Have you installed any updates recently?
Customer: No. My computer is supplied by government, it don't allow me to install anything or update anything.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I hope if you can find the IP which doing that to me. Only when I can get evidence I can stop it. because this happened long times already and I know that people who did that are in a Chinese internet technology company
Submitted: 2 months ago.
Category: Computer
Expert:  Michelle replied 2 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You are at services.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.