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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My Officejet is off line and I don't know how to put back on

Customer Question

My Officejet is off line and I don't know how to put back on line
JA: What kind of computer do you have?
Customer: LG Windows 10
JA: Have you installed any updates recently?
Customer: Aren't they suppose to update automatically
JA: Anything else you want the computer expert to know before I connect you?
Customer: No Thank you
Submitted: 2 months ago.
Category: Computer
Expert:  Lorenz Vauck replied 2 months ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a tech expert with 17 years of experience and will help you as good as I can.

Can you please first let me know how the printer is connected to the computer? Is that via a USB cable or wireless?

Please type in the box below, then click on the "Send" button to send me your reply.

Thanks for your patience and best regards,

Lorenz Vauck