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My office 365 not working. Need my phone number updated and…

Customer Question
My office 365 not...

My office 365 not working. Need my phone number updated and make payment. Not sending email message to allow me to update password.

Technician's Assistant: Are emails stuck in your outbox or are you receiving an error message?

No message at all I an see.

Technician's Assistant: Are there any antivirus or firewall settings that could block you from sending mail?

Microsoft Store sends regular adds that I get.

Technician's Assistant: Anything else you want the email expert to know before I connect you?

Just want into account.

Submitted: 11 months ago.Category: Computer
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Answered in 2 minutes by:
8/3/2017
Tech Support Specialist: UranIT, Network Administrator replied 11 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,287
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to answer your question

May I connect to your computer securely to troubleshoot the issue faster and directly? (connection is simple and secure)
Once connected, I can troubleshoot the problem and resolve it while you watch.

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