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I forgot the password for and am now using my master, Last

Customer Question
I forgot the password ********@******.***...
I forgot the password ********@******.*** and am now using my master
JA: When did you last reset your username and password?
Customer: Last week or early this week.
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 4 months ago.Category: Computer
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Answered in 5 minutes by:
8/2/2017
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 4 months ago
Mr.Med
Mr.Med, Computer Enthusiast
Category: Computer
Satisfied Customers: 1,601
Experience: Networks & Security Engineer
Verified

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Mr.Med, Computer Enthusiast replied 4 months ago

I'm sorry about the issue, please reset your password ***** clicking on the link below :

https://i.aol.com/account/password/start

Let me know the results

Thank you

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Tech Support Specialist: Mr.Med, Computer Enthusiast replied 4 months ago

Has everything worked out, Do you still need help please?

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Andy
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