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I had an account with yahoo but no longer have the password…

Customer Question
I had an account...

I had an account with yahoo but no longer have the password ***** a cell phone. My account was [email protected] .com my land line is(###) ###-####

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

My desk top computer

Technician's Assistant: What troubleshooting have you tried?

Without a cell account I am dead in the water

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

No i just want to get my email

Submitted: 1 year ago.Category: Computer
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Answered in 24 minutes by:
8/2/2017
Tech Support Specialist: Josh, Support Specialist replied 1 year ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 22,309
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Tech Support Specialist: Josh, Support Specialist replied 1 year ago

Unfortunately, if you are not able to use the recovery options on the account then there isn't a way to bypass the security.

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Tech Support Specialist: Josh, Support Specialist replied 1 year ago

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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