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I can't hear the person calling and it does not activate my…

Customer Question
I can't hear the...

I can't hear the person calling and it does not activate my answer service

Technician's Assistant: What exactly are you having trouble accessing?

I can't access anyone the only way I know anyone called is to the computer

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Compaq xp

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

I'm new at this

Submitted: 11 months ago.Category: Computer
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Answered in 3 hours by:
8/3/2017
Tech Support Specialist: Michelle, Computer Support Specialist replied 11 months ago
Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,029
Experience: B.Sc. Computer Science with Honors
Verified

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You are at www.justanswer.com services.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

What service are you talking about which is not working?

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Customer reply replied 11 months ago
I'm using Compaq laptop with Vista windows I can not hear the person on the line I can see the # on the comp and call back on another phone also it does not activate my answer service o have in the house
Tech Support Specialist: Michelle, Computer Support Specialist replied 11 months ago

are you facing this problem with skype calling or your phone service

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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