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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have hp chrome with a cloud printer. I'vve never had a

Customer Question

I have hp chrome with a cloud printer. I'vve never had a problem printing, for years now. All of a sudden, when I try to pring an e-mail, I onl get a save option, I cn't pring anythng!
JA: How are you connecting to your printer: wirelessly or by USB?
Customer: wireless
JA: When did you last update the printer driver software?
Customer: never
JA: Anything else you want the printer expert to know before I connect you?
Customer: can't think of anything
Submitted: 2 months ago.
Category: Computer
Expert:  Sudipto replied 2 months ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP

Expert:  Sudipto replied 2 months ago.

Can you tell me, which version of Windows do you use?