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I have hp chrome with a cloud printer. I'vve never had a…

Customer Question
I have hp chrome...

I have hp chrome with a cloud printer. I'vve never had a problem printing, for years now. All of a sudden, when I try to pring an e-mail, I onl get a save option, I cn't pring anythng!

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Wireless

Technician's Assistant: When did you last update the printer driver software?

Never

Technician's Assistant: Anything else you want the printer expert to know before I connect you?

Can't think of anything

Submitted: 11 months ago.Category: Computer
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Answered in 5 minutes by:
8/2/2017
Tech Support Specialist: Sudipto, Hardware Engineer replied 11 months ago
Sudipto
Sudipto, Hardware Engineer
Category: Computer
Satisfied Customers: 6,117
Experience: Certificate Course In Computer Maintenance
Verified

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP

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Tech Support Specialist: Sudipto, Hardware Engineer replied 11 months ago

Can you tell me, which version of Windows do you use?

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