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Hello and welcome to JustAnswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.
What is your friends email address?
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Let me check for you
Do you know in what area he lives?
Please search on Skype for anderson rasmussen brites
This is the only one coming up.
Skype name as well live:aanbrebrites030
And did you click Add to Contacts?
Please see video here