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MSN will not come up. Keeps telling me error. Have never…

Customer Question
MSN will not come...

MSN will not come up. Keeps telling me error. Have never updated, kept responding "later". Is that a problem and can someone direct me as now we have no internet through MSN - have to use Google Chrome.

Technician's Assistant: What computer or device are you trying to connect?

Our home computer - am on I-pad now.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Toshiba all in one. Not sure of model . Have Windows 7.

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Just started about an hour ago. Have turned off computer a couple of times, also totally pulled plug on whole system to no avail.

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

Think I've told you everything except that I have to leave in15 minutes for an appointment.

Submitted: 1 year ago.Category: Computer
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Answered in 7 minutes by:
8/2/2017
Tech Support Specialist: PC_Wizzard, Computer Enthusiast replied 1 year ago
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Computer
Satisfied Customers: 1,094
Experience: Server, networking, desktop questions welcome.
Verified

Hello and welcome to JustAnswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

It might be a DNS issue

Please hold down the Windows button + R and type in cmd and hit enter.

Now type in ipconfig /flushdns and hit enter.

(If it's complaining about admin rights please open command prompt as admin)

Reboot your pc and try again.

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