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I've forgotten my password, AGAIN, It's been about 2weeks…

Customer Question
I've forgotten my password...

I've forgotten my password, AGAIN

Technician's Assistant: When did you last reset your username and password?

It's been about 2weeks ago. Maybe a bit longer.i get so frustrated !

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

Well.....this is an HP,new computer. Have had it about 3mo. I've longed for my 10 yr Dell!

Submitted: 11 months ago.Category: Computer
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Answered in 5 minutes by:
8/2/2017
Tech Support Specialist: Michael Hannigan, Information Systems Manager replied 11 months ago
Michael Hannigan
Michael Hannigan, Information Systems Manager
Category: Computer
Satisfied Customers: 11,888
Experience: 25 Years Experience in Field. MCSE, ICCP, CNE, Greenbelt
Verified

Hello. My name is***** will be helping you with your question today. Please give me a moment to review your question and respond.

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Tech Support Specialist: Michael Hannigan, Information Systems Manager replied 11 months ago

Who is your email provider?

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