Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Skype takes my email address but not my password. Three days…

Customer Question
Skype takes my email...

Skype takes my email address but not my password

Technician's Assistant: When did you last reset your username and password?

Three days ago

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

Just that I can not use Skype because I cannot insert a password

Submitted: 11 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
8/2/2017
Tech Support Specialist: Josh, Support Specialist replied 11 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,953
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own Computer Question
Tech Support Specialist: Josh, Support Specialist replied 11 months ago

Do you mean it will not allow you to type a password or do you mean it is not accepting your password ***** an invalid password *****?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Difficulty getting on Skype. Repeatedly misrecognizing me.
difficulty getting on Skype. Repeatedly misrecognizing me. … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
460 satisfied customers
I am unable to access my Skype account. Wants me to sign
I am unable to access my Skype account. Wants me to sign into my MS acccount. I have changed the password ***** and entered now 7 separate codes but once reset, MS will NOT accept the password! Very f… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,252 satisfied customers
Nothing's wrong with my computer, but my Microsoft account.
Hey there ! nothing's wrong with my computer, but my Microsoft account. I have a new device, a laptop and was trying to log in for word skype etc. I know it is kinda my own fault but I am the most use… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Since yesterday evening I have been trying to log into my
since yesterday evening I have been trying to log into my Skype A/c but it won't let me. Have changed my password ***** but when I go into my Skype Icon I can't log in. It doesn't recognise my phone (… read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
I am trying to set up Skype as we have forgotten our Skype
I am trying to set up Skype as we have forgotten our Skype password … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I back again if you remember? cannot get into SKYPE using
I back again if you remember? cannot get into SKYPE using the password XXXXX used to get in SKYPE IN THE FIRST PLACE WHEN FILLING THE MICROSOFT FORM I asked a question on the same subject some days ag… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
Ten days ago, I received a "your credit will expire in a few
Ten days ago, I received a "your credit will expire in a few days" notice. Since then I continually have had great difficulty logging onto Skype. Skype said my user name and/or password XXXXX wrong. I… read more
authentech
authentech
527 satisfied customers
Dear JustAnswer.See the Skype message hereunder. I have two
Dear JustAnswer. See the Skype message hereunder. I have two addresses; JHS132 and JHS133. I need both, but both have become inaccessable. I need access to re-activate. There are no ways of getting a … read more
Mike Taylor
Mike Taylor
44 satisfied customers
I cannot login to my email account using the correct login
I cannot login to my email account using the correct login and password. It stopped working three days ago. I have tried to reset my password XXXXX cannot. My email address [email protected] The passw… read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
726 satisfied customers
I registered with SKYPE a few years ago. I have not used it
I registered with SKYPE a few years ago. I have not used it for some 3 or 4 years. BUT, my Brother in NZ wants me to start again. My original name was 'Starlight-One'. I just cannot remember my passwo… read more
Toby K.
Toby K.
Team Lead/Technical Support Specialist
Vocational, Technical or Trade Scho
739 satisfied customers
Hi Skype Expert, About three years ago I registered with
Hi Skype Expert, About three years ago I registered with smart, all working fine, then I lost my password, went through the usual way of trying to obtain a new password, every time skype sent me a lin… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Have just tried to open Skype a short while ago skype went
Have just tried to open Skype a short while ago skype went of the air now I cannot open as I key in my Email address as instructed it is rejected as address not known What do I do now. I am 50% comput… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I believe that someone has hacked into my account . I received
I believe that someone has hacked into my account . I received an email from skype sayng that there was a problem with my charge to credit card also that they have successfully changed my email addres… read more
Joseph
Joseph
Bachelor\u0027s Degree
39 satisfied customers
My E-mail address is [email protected] My Skype name is amitro
My E-mail address is My Skype name is . A few days ago Skype asked me for my password. I forgot my password. I accessed a Skype page and put in a new password. Skype will not recognize my new password… read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
My account was set up for me ages ago, I cannot remember my
My account was set up for me ages ago, I cannot remember my password, please can you help me to beable to go on Skype again I did so enjoy talking to my family. You have given me a Voucher No which I … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
We downloaded the Skype programme last August, got the icon
We downloaded the Skype programme last August, got the icon and toolbar icon, but could not remember if a password XXXXX loaded, and if so, what it was. We can not sign in without the password XXXXX t… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
three years ago, I had a Skype account. That email address
three years ago, I had a Skype account. That email address (AOL) is shut down. I now have a new e-mail address and have been unable to create a new account however many new names or new passwords--or … read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
Dear Skype Hello! This is Karynnee Campbell (skype online
Dear Skype: Hello! This is Karynnee Campbell (skype online name) under the skype account, Seaboardinternationalenergy. I sent a request for skype to answer me back, but it's been only 48 hours since m… read more
Mike The Sci Guy
Mike The Sci Guy
Bachelor's Degree
34 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x