Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I can't delete my emails - all together. I have to do one at…

Customer Question
I can't delete my...

I can't delete my emails - all together. I have to do one at a time and there are hundreds in Spam

Technician's Assistant: Just to clarify, what email service provider are you using?

Spectrum

Technician's Assistant: Have you installed any updates recently?

Not unless someone from Microsoft did it last week when he was helping me

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

At the top of Trash, Inbox etc. it used to say delete all - that message is no longer there

Submitted: 11 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 2 minutes by:
8/1/2017
Tech Support Specialist: Josh, Support Specialist replied 11 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,926
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own Computer Question
Tech Support Specialist: Josh, Support Specialist replied 11 months ago

On the Junk Email folder, click on it twice and it should appear at the top for "Delete All"

Ask Your Own Computer Question
Tech Support Specialist: Josh, Support Specialist replied 11 months ago

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Josh Your Own Question
Josh
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,926
21,926 Satisfied Customers
Experience: 5 years as Network Admin, 10+ years of IT support

Josh is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I think that this question was sent to a lawyer- please
I think that this question was sent to a lawyer- please cancel that request- this is a Computer question- I got a ruling from the Federal court. It never arrived at my computer. 5 weeks later I called… read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,164 satisfied customers
I have inadvertently deleted ALL my emails for my account!
I have inadvertently deleted ALL my emails for my account! Is there any way I can get them back? Please help me! … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
918 satisfied customers
I;m in deep S--TMy new secretary deleted the ALL MAIL into trash. and
I;m in deep S--T My new secretary deleted the ALL MAIL into trash. and all my folders are empty now. I am aRabbi and I've lost all my contact info and other important documents… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
in my husbands email account, emails from yahoo accounts just
in my husbands email account, emails from yahoo accounts just appeared in the trash folder, they range over a year (1-3 a month) and the body of the email looks like a instant message...some are like … read more
James K.
James K.
Managing Director
283 satisfied customers
How do I get XXXXX XXXXX off my google account? He keeps
How do I get XXXXX XXXXX off my google account? He keeps getting back in. Also is there a David Hunt from Anapolis Maryland DOB 1/8/59 on your alert? He describes himself as 54 never married part Leba… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I am using an iPad 2 and an iPhone 5. As you know the only
I am using an iPad 2 and an iPhone 5. As you know the only way to delete all the emails in an inbox is to choose edit and click every single email. That is a pain when I want to clear the box of a hud… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
my gmail account says it is 68% full - I emptied hundreds of
my gmail account says it is 68% full - I emptied hundreds of emails but it doesn't change rather it went up 1%… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
I tried to find a help phone number for gmail and started to
I tried to find a help phone number for gmail and started to panic. There are none!!! As of two days ago my incoming emails go directly to trash. Before I realized what was happening I deleted a lot o… read more
Dr-Obbins
Dr-Obbins
Global Information Service Technician
14 satisfied customers
I just recently left the horrible ATT email service...Theyre
I just recently left the "horrible" ATT email service...They're still my ISP, as we have total ATT service in our household, but their email service is garbage....Thus, I started with gmail, as did my… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
My googlemail inbox does not list emails in May & June but
My googlemail inbox does not list emails in May & June but when I click onto 'important' they are displayed.The 'sent mail' list is normal… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
while trying to delete a long list of spam, I accidently clicked
while trying to delete a long list of spam, I accidently clicked on my inbox and cancelled everthing in the inbox. How can I recover everthing that was in the inbox… read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
3,825 satisfied customers
I am using the mail option filters to send certain spam messages directly
I am using the mail option "filters" to send certain spam messages directly to the trash folder. It WORKED very well for about a week, then it stopped and I am back to receiving about 100 spam message… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Content from my folders has disappeared. Am no-where near full
Content from my folders has disappeared. Am no-where near full utilisation of content am showing 1% used. How do I a/ get them back, and b/ stop it from happening again, please. Thanks… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I have gotten 2 messages from Plenty of Fish that I have messages.
I have gotten 2 messages from Plenty of Fish that I have messages. When I log on there are no messages. I have tried all the suggestiions on the web site but nothing seems to work. Thank your for your… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I reported an abusive content inbox email from a non friend
I reported an abusive content inbox email from a non friend but I did not realize the email would be deleted from my inbox or I would have copy and saved it. I need the email to prove I am being harra… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My request is to speak to Mr Leon Russell. He fixed a problem
My request is to speak to Mr Leon Russell. He fixed a problem where i couldn't get in to my email for 3 days and he's wonderful. But in the process, everything in my inbox from 11-15-08 to 4-21-10 is … read more
PC TECH
PC TECH
Vocational, Technical or Trade Scho
46 satisfied customers
My email address is [email protected] and I have been
My email address [email protected] and I have been receiving emails [email protected] with no problem until yesterdaay. Now they are all being marked as spam and I want that corrected. I want all thes… read more
johnpj1
johnpj1
Owner
Vocational, Technical or Trade Scho
53 satisfied customers
When I delete an email, it comes back in my inbox 6 or 7 times.
When I delete an email, it comes back in my inbox 6 or 7 times. I talked to an earthlink senior agent for one hour trying to find the problem. He finally came up with it is NOT a earthlink problem, ca… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x