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Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I submitted a message, but I'm not sure it it was received.

Customer Question

Hi, Andy. I submitted a message, but I'm not sure it it was received. My name is ***** ***** I have a Bask account. I writing concerning my laptop which I am using right now. I'd like to have a technician check it out.
JA: Have you contacted anyone about your account?
Customer: Yes, my first message was sent to Mackenzie
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: The initial installation was through Microsoft, including a microsoft e-mail. I want to get rid of that. It doesn't work. I also continue to get a message that says my account settings are out of date. Thanks for your help.
Submitted: 2 months ago.
Category: Computer
Expert:  Sudipto replied 2 months ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP

Expert:  Sudipto replied 2 months ago.

Did you send an email?