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Forgot password and if you use same email address, can't…

Customer Question
Forgot password ***** if...

Forgot password ***** if you use same email address, can't access because forgot password

Technician's Assistant: Are you logged into your email account on any other devices?

Yes

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Some I can remember

Technician's Assistant: Anything else you want the email expert to know before I connect you?

Been trying for so long any help will do me

Submitted: 11 months ago.Category: Computer
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Answered in 3 minutes by:
8/1/2017
Tech Support Specialist: PC_Wizzard, Computer Enthusiast replied 11 months ago
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Computer
Satisfied Customers: 1,070
Experience: Server, networking, desktop questions welcome.
Verified

Hello and welcome to JustAnswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

What is your email address?

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Customer reply replied 11 months ago
too much
Customer reply replied 11 months ago
please do not fool people
Tech Support Specialist: PC_Wizzard, Computer Enthusiast replied 11 months ago

Hi I apologies for the delay

Please note that the popup for secure remote assistance is automated, you can ignore that.

You mentioned that you are logged into your email account on another device?

I requested to reset your password *****

Unlock Email Sent

An email has been sent to your email address, t•••••@icloud.com. Follow the directions in the email to unlock your Apple ID and then sign in again.

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