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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I cannot log in using my Skype account sandrabrooks2016. I

Customer Question

I cannot log in using my Skype account sandrabrooks2016. I have been trying to correct this for over one hour to no avail.
JA: When did you last update Skype?
Customer: maybe over a year ago
JA: What have you tried so far with your Skype?
Customer: Codes, email adress - it does not recognize anything. The person I am interviewing with tomorrow sees my sandrabrooks2016 Skype address, but I cannot get in.. Are you able to take control of my computer and help me
JA: Anything else you want the email expert to know before I connect you?
Customer: no I just cannot access
Submitted: 2 months ago.
Category: Computer
Expert:  John replied 2 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today.

Are getting the security code send by Skype/Microsoft to your gmail account ?

Are you using a windows or mac computer?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

Expert:  John replied 2 months ago.

Please answer my above question so that i can help you better.

Use the reply box just below type the reply in it and click on send.

Thank you.

Expert:  John replied 2 months ago.

Checking to see whether you still need help.

Use the reply box just below type the reply in it and click on send.

Thank you.