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As you have mentioned, you updated Skype. Can you please let me know which version of Skype you are currently using. You can find that depending on your version, either click on the My info tab at the bottom of the screen, then click Settings, and select About OR click Options in the bottom-left corner of the screen, then select About Skype.
Are you using a Windows Operating System or is it Mac? Please let me know these details and I'll assist you in getting this resolved.
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