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Its not my pc, i am trying to log into my facebook they are…

Customer Question
Its not my pc...

Its not my pc, i am trying to log into my facebook they are not accepting the usual answers. it is in my name and i have identification to prove it.

Technician's Assistant: When did you last use the account?

About two days ago, and my son and daughter has logged me out of my own account and added there accounts to phone, but i change my password ***** two days ago

Technician's Assistant: Have you installed any updates recently?

No but sometimes my phone updates on its own

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

No please connect me

Submitted: 1 year ago.Category: Computer
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Answered in 5 minutes by:
8/1/2017
Tech Support Specialist: Pete, Computer Engineer replied 1 year ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,610
Experience: CISCO certified, Microsoft proficient, computing expert.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 1 year ago

The only way to recover your Facebook account is by filling in the information requested on the online recovery form at:

https://en-gb.facebook.com/login/identify

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