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I have a Pandora watch, it has an enamel band, its worn and…

Customer Question
I have a Pandora...

I have a Pandora watch, it has an enamel band, its worn and won't stay closed, , I have the model no .its 311002WH, can you help regarding a replacement band? thank you

Technician's Assistant: What kind of computer do you have?

It HP BRAND

Technician's Assistant: Have you installed any updates recently?

NO

Submitted: 11 months ago.Category: Computer
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Answered in 7 minutes by:
8/1/2017
Tech Support Specialist: Bhavik Joshi, Computer Software Engineer replied 11 months ago
Bhavik Joshi
Bhavik Joshi, Computer Software Engineer
Category: Computer
Satisfied Customers: 980
Experience: Product Developer at Computer Science Corporation
Verified

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

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Tech Support Specialist: Bhavik Joshi, Computer Software Engineer replied 11 months ago

From where you have purchased it and how old is it ?

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Customer reply replied 11 months ago
Watch was purchased fromRidge Jewellers, Underwood Marketplace in Brisbane Queensland, Australia in2010, it works fine, has only ever had battery replaced once
Tech Support Specialist: Bhavik Joshi, Computer Software Engineer replied 11 months ago

Okay , so you just need a new band, right ?

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Customer reply replied 11 months ago
that's all I need
Tech Support Specialist: Bhavik Joshi, Computer Software Engineer replied 11 months ago

Okay, I can help you with the contact details of official pandora watches. Below are they :-

CONTACT :-

T: 1800 313 554

CUSTOMER SERVICE HOURS

Monday to Friday

9:00AM - 5:00PM AEST

You can fill below form to raise your query , They will give you an alternate of this band :-

https://aunzsupport.pandora.net/hc/en-au/requests/new

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Tech Support Specialist: Bhavik Joshi, Computer Software Engineer replied 11 months ago

Also, using below webpage you will be able to find nearest store and get more details about price and band choices for your watch :-

https://www.pandora.net/en-au/stores

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Customer reply replied 11 months ago
Thank you
Tech Support Specialist: Bhavik Joshi, Computer Software Engineer replied 11 months ago

You are welcome. I have opened my rating for you. Please scroll up to the top of your page and click on stars to rate me.

Hoping for the best !!

Thanks,

Bhavik Joshi

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