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Bhavik Joshi
Bhavik Joshi, Computer Software Engineer
Category: Computer
Satisfied Customers: 587
Experience:  Product Developer at Computer Science Corporation
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I have a Pandora watch, it has an enamel band, its worn and

Customer Question

I have a Pandora watch, it has an enamel band, its worn and won't stay closed, , I have the model no .its 311002WH, can you help regarding a replacement band? thank you
JA: What kind of computer do you have?
Customer: it HP BRAND
JA: Have you installed any updates recently?
Customer: NO
JA: Anything else you want the computer expert to know before I connect you?
Customer: NO
Submitted: 2 months ago.
Category: Computer
Expert:  Bhavik Joshi replied 2 months ago.

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

Expert:  Bhavik Joshi replied 2 months ago.

From where you have purchased it and how old is it ?

Customer: replied 2 months ago.
Watch was purchased fromRidge Jewellers, Underwood Marketplace in Brisbane Queensland, Australia in2010, it works fine, has only ever had battery replaced once
Expert:  Bhavik Joshi replied 2 months ago.

Okay , so you just need a new band, right ?

Customer: replied 2 months ago.
that's all I need
Expert:  Bhavik Joshi replied 2 months ago.

Okay, I can help you with the contact details of official pandora watches. Below are they :-

CONTACT :-

T: 1800 313 554

CUSTOMER SERVICE HOURS

Monday to Friday

9:00AM - 5:00PM AEST

You can fill below form to raise your query , They will give you an alternate of this band :-

https://aunzsupport.pandora.net/hc/en-au/requests/new

Expert:  Bhavik Joshi replied 2 months ago.

Also, using below webpage you will be able to find nearest store and get more details about price and band choices for your watch :-

https://www.pandora.net/en-au/stores

Customer: replied 2 months ago.
Thank you
Expert:  Bhavik Joshi replied 2 months ago.

You are welcome. I have opened my rating for you. Please scroll up to the top of your page and click on stars to rate me.

Hoping for the best !!

Thanks,

Bhavik Joshi