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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My google mail has attached the name chase online so that

Customer Question

My google mail has attached the name chase online so that when I send out emails they show as chase online. not good.. I'm not chase online.
JA: Just to clarify, what email service provider are you using?
Customer: I guess you mean like thru comcast
JA: Have you installed any updates recently?
Customer: Well yes upgraded to latest Mac software but this has been going on for a while
JA: Anything else you want the computer expert to know before I connect you?
Customer: no i lost you there for a moment it is how to disentangle chase online so it does not come up as my name on a google mail
Submitted: 2 months ago.
Category: Computer
Expert:  Kris R replied 2 months ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kris R replied 2 months ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris

Customer: replied 2 months ago.
I'm ready, and do you have plan where it is not monthly but just for services rendered?
Expert:  Kris R replied 2 months ago.

Hi,
I see you have requested remote assistance but this failed to go through.
I cannot handle payment issues as I am an end user to the site like you please call 1(###) ###-#### renter the details or contact the CC/Bank to remove the block
Regards
Kris

Customer: replied 2 months ago.
i cleaned up the credit card thing should i try remote assistance somehow
Customer: replied 2 months ago.
okay i still need help getting rid of chase online as my name for google mail
Customer: replied 2 months ago.
Is anyone there?
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Customer: replied 2 months ago.
i can't tell if anything is happening
Expert:  Kris R replied 2 months ago.

Hi,
I see you have requested remote assistance but this failed to go through.
I cannot handle payment issues as I am an end user to the site like you please call 1(###) ###-#### renter the details or contact the CC/Bank to remove the block
Regards
Kris

Customer: replied 2 months ago.
anyone there?
Expert:  Kris R replied 2 months ago.

Sorry it is not working please call the number.