How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Isaac Franklin Your Own Question
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1125
Experience:  Technical Support Coach at Liberty Tax Service
Type Your Computer Question Here...
Isaac Franklin is online now
A new question is answered every 9 seconds

Computer is OK, I have a request regarding my CompactFlash

Customer Question

Computer is OK, I have a request regarding my CompactFlash card content
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Asus Essentio Series Windows 10
JA: Have you installed any updates recently?
Customer: to the computer?
JA: Anything else you want the computer expert to know before I connect you?
Customer: My problem is that I think that I deleted RAW Canon 7D photo files and would like to retrieve them
Submitted: 2 months ago.
Category: Computer
Expert:  Isaac Franklin replied 2 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 2 months ago.

You are going to want to use a program if you deleted it by accident on that sd card.

Recuva is a really good free version and it will show you what it pulls back, however, you may

have to get the full version if it says locked on the file, but 'sees' it. If it sees it, it can be pulled back

unless its over written, but it is only 19.95 i believe.

This is a video on how to use it.

Download and install this program. Then follow the video to recover.

Please rate this solution with the 5 star rating to close out as it is the only way i am listed as successful and credited by the companies ledger

of solutions finished. If you need further assistance, just leave a reply and we will continue as opposed to closing out the question and email

updates between us.

Thank you,