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Martin
Martin, Network Engineer
Category: Computer
Satisfied Customers: 2933
Experience:  10+ Years ExperienceCCNA Network EngineerA+ Net+ Linux & Windows OSC++ Programming
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I sent an email to a wrong address from my iPad. I wonder if

Customer Question

I sent an email to a wrong address from my iPad. I wonder if I can delete it?
JA: How old is your iPad, and what model are you using?
Customer: It's an iPad 2, about 4years old
JA: What's the brand/model/Operating System (OS) of your computer?
Customer: It's Ipad, I think i
JA: When did you purchase your computer? What troubleshooting have you tried?
Customer: MC916 B/A
JA: Anything else you want the computer expert to know before I connect you?
Customer: 8.1.2 version
Submitted: 2 months ago.
Category: Computer
Expert:  Martin replied 2 months ago.

Hello and welcome.

Sorry to hear you're having trouble with your email.

Which email service do you use? (Gmail, Hotmail, Yahoo, AOL, other)

Regards,
Martin

Customer: replied 2 months ago.
Hi Martin, it was sent from iPad. Hotmail service I used
Customer: replied 2 months ago.
I have paid £30 via paypal
Customer: replied 2 months ago.
The link sent to me during conversation
Expert:  Martin replied 2 months ago.

Thank you

Expert:  Martin replied 2 months ago.

How long ago was it sent?

Customer: replied 2 months ago.
I don't believe it. I was asked to pay and paid already. Now you ask me to pay again? That's how You got my email address from
Expert:  Martin replied 2 months ago.

Usually when you want to recall a sent email it has to be done in the moment - if you're referring to the remote session please ignore that as it is not applicable to you since you're on an iPad

Customer: replied 2 months ago.
thanks for letting me know.
Expert:  Martin replied 2 months ago.

Hotmail does not offer a recall feature to "unsend" an email unfortunately - at least not via your iPhone/iPad - there used to be an option if you had sent it via the computer using Outlook or another email application but not from your iPad I'm afraid

Expert:  Martin replied 2 months ago.

Did the email contain sensitive information and was it a typo of the original email address you were trying to send to or was it another contact you know?

Customer: replied 2 months ago.
Never mind Martin. Thanks for your help.
Expert:  Martin replied 2 months ago.

If you have any problems or would like any additional assistance, please do not hesitate to let me know.

If you could take a moment to rate my service by selecting one of the 5 stars at the top it would be greatly appreciated.

Remember you can always come back to this page if you need more help with this issue (without extra charge).

Martin