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I paid to have my profile hidden. I wondered if that has…

Customer Question
I paid to have...

I paid to have my profile hidden. I wondered if that has occured?

Technician's Assistant: What kind of computer do you have?

I signed up using my smart phone. I am now using my computer at work

Technician's Assistant: Have you installed any updates recently?

Not to my knowledge

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

No I just want my profile hidden before the fantastic woman I met checks.

Submitted: 11 months ago.Category: Computer
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Answered in 5 minutes by:
7/31/2017
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 11 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,925
Experience: Technical Support Coach at Liberty Tax Service
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 11 months ago

What profile are you referring to? A social media site? Dating site? Twitter etc?

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

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Customer reply replied 11 months ago
Dating site. Windows7
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 11 months ago

Ok, almost there. Which one? Okcupid, POF etc?

Are you still showing as 'viewable' to others?

What is your screenname. I will check this for you

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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