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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I need to make changes on my account. Tried but could not

Customer Question

I need to make changes on my account.
JA: Have you contacted anyone about your account?
Customer: Tried but could not reach any bodv
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Computer
Expert:  John replied 2 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. Could you please provide the following details so that I can understand the issue you are facing more clearly.

What type of account is this,is it a email account ? if so which email service is it?

Do you currently have access to this account ?

Are you using a windows or mac computer to access this account ?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

Customer: replied 2 months ago.
E mail account mac computer
Expert:  John replied 2 months ago.

OK

which email service is it and do you currently have access to this account ?

What kind of change are you trying to make ?

Expert:  John replied 2 months ago.

Please answer my above questions so that i can help you better.

Use the reply box just below type the reply in it and click on send.

Thank you.

Expert:  John replied 2 months ago.

Checking to see whether you still need help.

Use the reply box just below type the reply in it and click on send.

Thank you.