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Hello and welcome to justanswer. My name is***** will be assisting you today. Could you please provide the following details so that I can understand the issue you are facing more clearly.
What type of account is this,is it a email account ? if so which email service is it?
Do you currently have access to this account ?
Are you using a windows or mac computer to access this account ?
Note: - Use the reply box just below type the reply in it and click on send.
which email service is it and do you currently have access to this account ?
What kind of change are you trying to make ?
Please answer my above questions so that i can help you better.
Use the reply box just below type the reply in it and click on send.
Checking to see whether you still need help.