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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am trying to connect to a webinar and it says that I need

Customer Question

I am trying to connect to a webinar and it says that I need to add flasj
JA: What kind of computer do you have?
Customer: HP
JA: Have you installed any updates recently?
Customer: Windows 7 Intel
JA: Anything else you want the computer expert to know before I connect you?
Customer: no maam ]I just want to get on the webinar that started a short while ago
Submitted: 2 months ago.
Category: Computer
Expert:  Isaac Franklin replied 2 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 2 months ago.

Use this link for me. When you click it on your pc, use check for updates in the red box on the screen.

It will open up another tab. Download and install this for your adobe and then reboot your pc.

Try to connect to the webinar again and tell me the results.

https://helpx.adobe.com/adobe-connect/connect-downloads-updates.html

Franklin

Customer: replied 2 months ago.
How much did I pay for this?
Expert:  Isaac Franklin replied 2 months ago.

I do not know. I am a technician. You can refer to customer service as only they can see your side of

the account with those details.

http://ww2.justanswer.com/phone

Please advise if this worked for your pc when done to get in your webinar.