How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I am having a lot of trouble getting a new password. dell

Customer Question

i am having a lot of trouble getting a new password.
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: dell studio xps internet explower
JA: What Operating System (OS) are you running on your XPS?
Customer: windows 10
JA: What have you tried so far with your XPS? Have you installed any updates recently?
Customer: yes microsoft tech went thru my computer
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Computer
Customer: replied 2 months ago.
this is bullshit, all i asked for was help resoiving a password ***** remoive me as i am done can't believe amazon would do this
Expert:  UranIT replied 2 months ago.

Hello and thanks for using JustAnswer.com, pay-per-answer service, I am Serge and I will try my best to assist you.

Can you please first let me know which account password ***** *****?