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I have been using hotmail for a few years now on my desktop…

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Hi Andy I have...

Hi Andy I have been using hotmail for a few years now on my desktop computer but ran into some problems a couple of years ago following various upgrades to Hotmail eg upgrading to Windows 10 etc. As far as I could tell I followed the instructions and messages and receivals seemed to work ok for sometime after that but then stopped. I now get a standard message saying Server error: 404, Unable to send or recive messages for the Hotmail (*****@******.***) account. I have not queried the problem with you before as I can receive and send messages on my iPhone without any issues. However I would also like to access this account on my desktop computer. Can you help me out?

Technician's Assistant: How long have you had this issue with your Hotmail account?

Probably a couple of years maybe more.

Technician's Assistant: Have you installed any updates recently?

No

Submitted: 1 year ago.Category: Computer
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Answered in 1 hour by:
7/31/2017
Tech Support Specialist: Dustin, Computer Support Specialist replied 1 year ago
Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 14,278
Experience: I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
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Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

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Tech Support Specialist: Dustin, Computer Support Specialist replied 1 year ago

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

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