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New windows 10 update down loaded. now I can't get into

Customer Question
New windows 10 update...

New windows 10 update down loaded. now I can't get into desktop after I sign in only black screen. right now i'm using another computer

Technician's Assistant: Have you tried rebooting from a DVD or flash drive?

I don't have one

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

No just want my computer back

Submitted: 11 months ago.Category: Computer
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Answered in 2 minutes by:
7/30/2017
Tech Support Specialist: Sudipto, Hardware Engineer replied 11 months ago
Sudipto
Sudipto, Hardware Engineer
Category: Computer
Satisfied Customers: 6,113
Experience: Certificate Course In Computer Maintenance
Verified

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

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Tech Support Specialist: Sudipto, Hardware Engineer replied 11 months ago

This is a common issue with most of Windows 10 update, are you near that computer?

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