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My magic has been disconnected. Magic plus. I paid Dec 30 to
i paid Dec 30 to renew -got a email march 20 something that it was up for remewal phoned magic jack to get it s traightened out only to find the phone disconnected today … read more
Pete
Pete
Engineer
Bachelor's Degree
2,956 satisfied customers
Keep getting phone message to renew my magic premium number
keep getting phone message to renew my magic jack premium number which I did a week ago. please stop the messages. very annoying when i'm make a call … read more
Kris R
Kris R
Computer Hardware Engineer
4,548 satisfied customers
My phone was working last night. This morning it is not
My phone was working last night. This morning it is not working. … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I have I tone. When I make a call to my Magic from my cell
I have I tone. When I make a call to my Magic Jack from my cell phone, I get this voice message...."The Magic Jack customer you are trying to call is unavailable at this time." Could I have done somet… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,683 satisfied customers
We have not been able to use our(###) ###-####phone since 6-17-2015.
We have not been able to use our(###) ###-####phone since 6-17-2015. we have been on chat since then. for some unknown reason you had us on g-mail. We have never used any thing but***@******.***. We a… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,683 satisfied customers
I have had a magic for many years, i just renewed my
I have had a magic jack for many years, i just renewed my subscription. I noticed while i was renewing my subscription that my magic jack number is ***** than the one I actually have. I would like to … read more
cvd4311
cvd4311
Computer Analyst
Bachelor's Degree
840 satisfied customers
I purchased a five year magic jack contract less than one year
I purchased a five year magic jack contract less than one year ago and only use it during fall/winter. The first time I tried to use it today after six month inactive I receive a notice that I needed … read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor's Degree
110 satisfied customers
We have had our magic jack for over a year and it has worked
We have had our magic jack for over a year and it has worked well until a few weeks ago when it began to cut out or go dead on phone calls or in most cases interrupted static.Also on some long distanc… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
We just installed the magic jack plus, and when we pick up
We just installed the magic jack plus, and when we pick up our land line phone we hear a voice. It keeps telling us error check our internet connection, but every time we connect the Ethernet cable to… read more
Engineer John C.
Engineer John C.
Computer Science Engineer
Bachelor's Degree
3,229 satisfied customers
We have just re-connected with Magic Jack. Our phone number
We have just re-connected with Magic Jack. Our phone number was XXX-XXX-XXXX. How do we have Magic Jack re- activated ? Thank you, xxxxx x. xxxxxx xxxx xxxxx xxxxx xxxxxxxx,xx xxxxx… read more
Daniel
Daniel
Bachelor's Degree
1,235 satisfied customers
I purchased my majicjack 05-05-09. Plugged it in, got a dial
I purchased my majicjack 05-05-09. Plugged it in, got a dial tone and a telephone # XXXXX It never did work correctly and I just forgot about it. NOW,, I deceded to give it another try, and just renew… read more
R.A. McConnell
R.A. McConnell
Owner
Associate Degree
470 satisfied customers
I HAVE HAD THIS MAGIC JACK FOR SOME TIME NOW IT HAS NEVER WORKED
I HAVE HAD THIS MAGIC JACK FOR SOME TIME NOW IT HAS NEVER WORKED I EVEN BOUGHT A NEW PHONE… read more
Magic C.
Magic C.
Commercial Network Field Engineer
Associate Degree
501 satisfied customers
I just renewed the following MagicJacks and we cant call due
I just renewed the following MagicJacks and we can't call due to "excessive usage" error messages. XXX-XXX-XXXX, XXX-XXX-XXXX, XXX-XXX-XXXX, XXX-XXX-XXXX, XXX-XXX-XXXX and XXX-XXX-XXXX. Thanks, [email protected]… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
3,945 satisfied customers
Hi I have 2 magic jack numbers for the past year which
Hi: I have 2 magic jack numbers for the past year which have served me very well, now that I have to renew - I'm having a world of problems One number is XXXXX and XXX-XXX-XXXX. these were both update… read more
David L
David L
Bachelor's Degree
5,327 satisfied customers
We had magic jack, and still have the magic jack unit itself.
We had magic jack, and still have the magic jack unit itself. We would like to renew /re-instate your excellent service. HELP, please. My name isXXXXX 13776 Via Cima Bella, San Diego, CANNN-NN-NNNN Ou… read more
Ed
Ed
Repair Shop Owner
Bachelor's Degree
601 satisfied customers
I have been disconnected from magic jack, however I renewed
I have been disconnected from magic jack, however I renewed my license about a month or so by credit card. Was payment Recieved, and if not, how can I renew and get reconnected with the same info as b… read more
David L
David L
Bachelor's Degree
5,327 satisfied customers
I purchased the magic jack sometime ago, we are ready to use
I purchased the magic jack sometime ago, we are ready to use it. When we purchased the jack it was for $9.95 a month. Is this still good.… read more
Suzanne
Suzanne
Computer Technician
Associate Degree
109 satisfied customers
Good morning, my magick jack contract expire two days ago,
Good morning, my magick jack contract expire two days ago, what may I do to do it for a year again??… read more
Ryan H.
Ryan H.
Computer Support Specialist
High School or GED
1,741 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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