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My remote does not work. I have put in new batteries and it…

Customer Question
My remote does not...

My remote does not work. I have put in new batteries and it still does not work.

Technician's Assistant: What kind of computer do you have?

I am asking about my TV. I take it I am in the wrong location.

Technician's Assistant: Have you installed any updates recently?

About a week ago added some to my computer.

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

No I need to get my philiips tv remote to work.

Submitted: 11 months ago.Category: Computer
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Answered in 4 minutes by:
7/30/2017
Tech Support Specialist: Bhavik Joshi, Computer Software Engineer replied 11 months ago
Bhavik Joshi
Bhavik Joshi, Computer Software Engineer
Category: Computer
Satisfied Customers: 980
Experience: Product Developer at Computer Science Corporation
Verified

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

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Tech Support Specialist: Bhavik Joshi, Computer Software Engineer replied 11 months ago

Does the LED light on the TV light up when pressing the button on the remote control?

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