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Hello and welcome to JustAnswer, I look forward to assisting you today. Did this start after the latest Windows update?
You may disregard the Premium Service Offer for Remote Support. That is an automated popup initiated by the web site.
Can you right click on one of the picture files then click open please. That should open a list of programs you can pick from to view the photo. Either try picking one from the list or let me know what options there are and we can go from there.
Were you able to try my suggestion to see if you could open your photo files?