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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I keep getting a Security Alert popping up on my emal I can

Customer Question

I keep getting a Security Alert popping up on my emal I can hardly do anything because this alert keeps popping up. What can I do. I just changed my password.
JA: What exactly are you having trouble accessing?
Customer: My emails.
JA: Are you logged into your email account on any other devices?
Customer: no
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: I have 2 phone numbers but everytime I go to my emails the Security Alert pops up.
JA: Anything else you want the email expert to know before I connect you?
Customer: no I just need help with this problem.
Submitted: 2 months ago.
Category: Computer
Expert:  UranIT replied 2 months ago.

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.
May I connect to your PC remotely to troubleshoot the issue directly?
Once connected, I can troubleshoot the problem and resolve it while you watch.