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I keep getting a Security Alert popping up on my emal I can…

Customer Question
I keep getting a...

I keep getting a Security Alert popping up on my emal I can hardly do anything because this alert keeps popping up. What can I do. I just changed my password.

Technician's Assistant: What exactly are you having trouble accessing?

My emails.

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I have 2 phone numbers but everytime I go to my emails the Security Alert pops up.

Technician's Assistant: Anything else you want the email expert to know before I connect you?

No I just need help with this problem.

Submitted: 11 months ago.Category: Computer
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Answered in 5 minutes by:
7/30/2017
Tech Support Specialist: UranIT, Network Administrator replied 11 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,302
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.
May I connect to your PC remotely to troubleshoot the issue directly?
Once connected, I can troubleshoot the problem and resolve it while you watch.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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