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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Skype "lost" me, since I have moved to a new address, new

Customer Question

Skype "lost" me, since I have moved to a new address, new phone number, new email. My name still is Maria Teresa Poblet, my old phone # was(###) ###-#### How can you restore me to Skype?
JA: Just to clarify, what email service provider are you using?
Customer:***@******.***
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: I just want to start all over again. However, I had a credit of $ 14.-
Submitted: 2 months ago.
Category: Computer
Expert:  UranIT replied 2 months ago.

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.
May I connect to your PC remotely to troubleshoot the issue directly?
Once connected, I can troubleshoot the problem and resolve it while you watch.