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I need an appointment for computer repair, HP Pavilion

Customer Question
I need an appointment...

I need an appointment for computer repair

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

HP Pavilion mcrosoft 10

Technician's Assistant: Have you installed any updates recently?

Microsoft updates yes

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

Probably virus

Submitted: 11 months ago.Category: Computer
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Answered in 1 minute by:
7/30/2017
Tech Support Specialist: UranIT, Network Administrator replied 11 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,302
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.
I can connect to your now PC remotely to troubleshoot the issue directly
Once connected, I can troubleshoot the problem and resolve it while you watch.

can I connect?

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Tech Support Specialist: UranIT, Network Administrator replied 11 months ago

Do you still require assistance on the issue?
Will be waiting for your reply.

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Customer reply replied 11 months ago
connect
Tech Support Specialist: UranIT, Network Administrator replied 11 months ago

Please accept offer when comes up

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Tech Support Specialist: UranIT, Network Administrator replied 11 months ago

Please clear your payment with the bank and then when we can continue

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Customer reply replied 11 months ago
no
Tech Support Specialist: UranIT, Network Administrator replied 11 months ago

To which exact question is the answer "no"?

You have asked me to connect and i am here to assist.

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Customer reply replied 11 months ago
Why is it so difficult for you to give me an appointment?
Customer reply replied 11 months ago
I have already authorized the $5.00 deposit. When are you going to give me the appointment?
Tech Support Specialist: UranIT, Network Administrator replied 11 months ago

I can connect to your now PC remotely to troubleshoot the issue directly

Please clear your payment with the bank and then when we can continue or come back any time you are ready

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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