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I've lost Microsoft Outlook, Computer is Dell Inspiron i5…

Customer Question
I've lost Microsoft Outlook ...

I've lost Microsoft Outlook

Technician's Assistant: Just to clarify, what's the exact model of your computer? And what operating system are you running?

Computer is Dell Inspiron i5 running Windows 10

Technician's Assistant: Have you installed any updates recently?

No But I think other updates might have gotten me

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

I can repeat the message I get when I try to open Outlook. I bought the Office 2015. Everything is OK except Outlook

Submitted: 11 months ago.Category: Computer
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Answered in 5 minutes by:
7/30/2017
Tech Support Specialist: UranIT, Network Administrator replied 11 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,307
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.
May I connect to your PC remotely to troubleshoot the issue directly?
Once connected, I can troubleshoot the problem and resolve it while you watch.

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Tech Support Specialist: UranIT, Network Administrator replied 11 months ago

Do you still require assistance on the issue?
Will be waiting for your reply.

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