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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I had Windows Live Mail. I used Windows 7 - yesterday.

Customer Question

I had Windows Live Mail. I used Windows 7 - yesterday. everything changed, and today I can't print my email, or from the internet.... And I don't know how to fix it.
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: It is an HP that was new in 2010
JA: Have you installed any updates recently?
Customer: Yes, I think that was done automatically, because everything changed and it was off when I came home.
JA: Anything else you want the computer expert to know before I connect you?
Customer: That's it.
Submitted: 2 months ago.
Category: Computer
Expert:  UranIT replied 2 months ago.

Hello and thanks for using I am Serge and I will try my best to assist you.
May I connect to your PC remotely to troubleshoot the issue directly?
Once connected, I can troubleshoot the problem and resolve it while you watch.

Customer: replied 2 months ago.
You cannot text me at that phone number - it won't work.
Customer: replied 2 months ago.
this one time.
Expert:  UranIT replied 2 months ago.

Let me know when you clear your payment and we will continue

Expert:  UranIT replied 2 months ago.

Do you still require assistance on the issue?
Will be waiting for your reply.