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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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The left hand side of my email account (inbox, files etc) is

Customer Question

The left hand side of my email account (inbox, files etc) is faded and can barely read it
JA: Just to clarify, what email service provider are you using for this account?
Customer: hotmail.com
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Computer
Expert:  UranIT replied 2 months ago.

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.
May I connect to your PC remotely to troubleshoot the issue directly?
Once connected, I can troubleshoot the problem and resolve it while you watch.

Customer: replied 2 months ago.
Just email me the detailed instructions and I will fix it myself
Expert:  UranIT replied 2 months ago.

I am not sure what you see, so it will be hard to determine the issue. Remote Assistance will allow me to fix your issue faster

Expert:  UranIT replied 2 months ago.

Do you still require assistance on the issue?
Will be waiting for your reply.