How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Need to add micro sofr office to my computter, is Hp envy,

Customer Question

need to add micro sofr office to my computter
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: is Hp envy
JA: Have you installed any updates recently?
Customer: daily
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Computer
Expert:  Isaac Franklin replied 2 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 2 months ago.

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 ?

Did you already purchase the program for office?

If so, what version of office and how did you buy it? Download from online?

CD from store?

Do you already have it and need to add this to another pc that you are on now?

Customer: replied 2 months ago.
not running any windows program
Expert:  Isaac Franklin replied 2 months ago.

Your hp has a windows version.

7/8/10?

The directions will depend on what windows you have.

7/8/10?

The 7/other has a round icon on the bottom left for windows. Click the windows icon, right click on

computer and choose properties. It will show you your windows version.

8 and 10 have a square 4 pane window. If it is square, right click on your windows icon.

chose system from the menu. It will show you your equipment details.

We can determine your windows this way.

Did you already purchase the program for office?

If so, what version of office and how did you buy it? Download from online?

CD from store?

Do you already have it and need to add this to another pc that you are on now?