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I cannot get in to my e-mail, right now no. my home number…

Customer Question
I cannot get in...

I cannot get in to my e-mail

Technician's Assistant: Are you logged into your email account on any other devices?

Right now no.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

My home number is(###) ###-####gave my mobile number which is(###) ###-#### see if any of these numberrs help

Technician's Assistant: Anything else you want the email expert to know before I connect you?

My email which is***@******.*** which i cannot get into. my wife's e-mail is***@******.*** works OK.

Submitted: 11 months ago.Category: Computer
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Answered in 7 minutes by:
7/29/2017
Tech Support Specialist: Martin, Network Engineer replied 11 months ago
Martin
Martin, Network Engineer
Category: Computer
Satisfied Customers: 3,123
Experience: 10+ Years ExperienceCCNA Network EngineerA+ Net+ Linux & Windows OSC++ Programming
Verified

Hello John and welcome.

Sorry to hear you're having trouble with your Yahoo email account.

What happens when you try to login, do you get an incorrect password *****?

Regards,
Martin

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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