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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I seem to have a problem with firefox. I am not very good

Customer Question

I seem to have a problem with firefox .
JA: When did you last update Firefox?
Customer: I am not very good with computers so I can't tell you. I can't find the help button from the menu.
JA: What have you tried so far with your Firefox?
Customer: Everything that I know how to do, which is not much
JA: Anything else you want the software expert to know before I connect you?
Customer: No Ijust need help.
Submitted: 2 months ago.
Category: Computer
Expert:  Bryan replied 2 months ago.

Hi, my name is ***** ***** I'll be assisting you today.

Can we go ahead with a secure remote session so that I can check the Firefox issue directly with you?

Please reply at the box below; thank you.