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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Cannot locate richski830 @Hotmail.com. The email sign on

Customer Question

cannot locate richski830 @Hotmail.com. The email sign on LETTER figure still is in place but when the mouse is moved over the LETTER , the Letter vanishes.
JA: Just to clarify, what email service provider are you using?
Customer: Do nt know, please provide example
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Computer
Expert:  Martin replied 2 months ago.

Hello and welcome.

Sorry to hear you're having trouble with your Hotmail email.

May I connect with you remotely to troubleshoot the issue directly?

Regards,
Martin