How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

My password has been rejected. Could I get a new temporary

Customer Question

My password ***** been rejected. Could I get a new temporary one emailed to me. I have a HP 15.6 diagonal Notebook
JA: Just to clarify, what's the exact model of your HP? And what operating system are you running?
Customer: HP Flyer Red, Windows 10
JA: Have you installed any updates recently?
Customer: NO. I JUST BROUGHT THE COMPUTER
JA: Anything else you want the computer expert to know before I connect you?
Customer: How can I connect to the internet with this new notebook computer. My desktop already has Comcast High Speed Internet.
Submitted: 2 months ago.
Category: Computer
Expert:  Martin replied 2 months ago.

Hello and welcome.

Sorry to hear you're having trouble with your new computer.

Are you stuck in the Windows logon screen or are you trying to access your email?

Regards,
Martin