Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Magic doesn't work, it is a dell, and I have been using

Customer Question
Magic jack doesn't work ...

Magic jack doesn't work

Technician's Assistant: What's the make and model of your computer? And how long have you been using magicJack?

It is a dell, and I have been using magic for several years

Technician's Assistant: Have you installed any updates recently?

No

Submitted: 11 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
7/29/2017
Tech Support Specialist: Martin, Network Engineer replied 11 months ago
Martin
Martin, Network Engineer
Category: Computer
Satisfied Customers: 3,124
Experience: 10+ Years ExperienceCCNA Network EngineerA+ Net+ Linux & Windows OSC++ Programming
Verified

Hello and welcome.

Sorry to hear you're having trouble with your MagicJack.

When did the problem start and do you get any errors?

Regards,
Martin

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
My magic isn't working on my new Mac computer. I have used
my magic jack isn't working on my new Mac computer. I have used magic jack for years on my old dell perfectly. After flowing all instructions nothing is working. no icon appears, no phone tone is work… read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,014 satisfied customers
I am trying to connect magic to a different computer. Dell
I am trying to connect magic jack to a different computer … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
My magic stopped working. Now what? Acer Aspire 5733-6607
Acer Aspire 5733-6607 and using magic jack for several years. This model is less than a year old. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I purchased a new magic go but I do not know how to install
good morning I purchased a new magic jack go but I do not know how to install it as I had and old magic jack number several years and it is probably expired … read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
I received a new magic but it is a lot different than the
I received a new magic jack but it is a lot different than the old one I have and I don't know how to use it … read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
I have received the "new" Magic Go and have been struggling
I have received the "new" Magic Jack Go and have been struggling to install. I cannot get it to work . . It is suppose to replace my "old" Magic Jack But ??? … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I am trying to reactive a Magic Plus - - old number wasbut
I am trying to reactive a Magic Jack Plus - - old number was(###) ###-####but when I get to the last step to close out the order, I get an error message saying I have exceeded my allowable vanity numb… read more
Louie
Louie
Senior Technician
Associate Degree
1,447 satisfied customers
Why cant I speak with someone in person, I pluged my
why cant I speak with someone in person, I pluged my magicjack in to the computer, what cord goes into the other end … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
I need my pass word to log in for my new magicJack I have
I need my pass word to log in for my new magicJack I have had magic jack for years … read more
Benjamin Nichols
Benjamin Nichols
Computer Systems Administrator
Bachelors of Science
5 satisfied customers
why does it ask me to go to my.magic.com/prepaid to make a
why does it ask me to go to my.magic.com/prepaid to make a call I can make a call to one number but not another… read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
I have several MJs...my Dell with WinXP MJ works fine. But
I have several MJs...my Dell with WinXP MJ works fine. But Windows 7 isn't friendly with MJ. Got a new HP G6....MJ works, barely loading. I bought a new HP G7 laptop and it's not MJ friendly at all. I… read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
726 satisfied customers
I got this response log_id (82937419): ORA-20099: Auth
I got this response log_id (82937419): ORA-20099: Auth Failed: AVS Failure (oracle_magicjack:live) after several attempts to renew my subscription which has expired. Where do I go from here?… read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
726 satisfied customers
Why, when I turn on my magic jack, it tells me to plug in the
Why, when I turn on my magic jack, it tells me to plug in the magic jack to USB. I've been using magic jack for several years and it never ask me to plug into USB, it always brought up the system when… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I have Magic Jack A921050703ASEB7. It has been running, but
I have Magic Jack A921050703ASEB7. It has been running, but rarely used since 10/6/2009. It doesn't seem to be working. Any voice I hear sounds like a series of loud echos. I tried changing phones, th… read more
magtech
magtech
IT Consulting - Owner
Bachelor\u0027s Degree
247 satisfied customers
I bought the magic jack and initiated it 1 year ago today.
I bought the magic jack and initiated it 1 year ago today. On 12/11/10 I renewed my subcription for 5 years. Today magic jack stopped working. What is going on??… read more
neelimark
neelimark
Embedded Software Engineer
Bachelor\u0027s Degree
458 satisfied customers
I HAVE HAD THIS MAGIC JACK FOR SOME TIME NOW IT HAS NEVER WORKED
I HAVE HAD THIS MAGIC JACK FOR SOME TIME NOW IT HAS NEVER WORKED I EVEN BOUGHT A NEW PHONE… read more
Magic C.
Magic C.
Commercial Network Support Engineer
Associate Degree
2 satisfied customers
I bought a magic jack and it will not work. I need help so
I bought a magic jack and it will not work. I need help so how do I get help? I paid for two years and can not get it to work. I have a Dell computer. What should I do?… read more
Linda Cintron
Linda Cintron
Bachelor\u0027s Degree
138 satisfied customers
I bought my magic jack from best buy idon,t know how to pay
I bought my magic jack from best buy idon,t know how to pay for one year to activate my telephone… read more
Chris
Chris
Vocational, Technical or Trade Scho
13 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x