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I think its dead! My User name most of the time comes up as…

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I think its dead...

I think its dead! My User name most of the time comes up as my e-mail address instead of my User Name Burgess1000. I don't have a password ***** all so I can not get in to the system

Technician's Assistant: When did you last reset your username and password?

I worked on it all day yesterday with a Cox Repesentative but I have always gotten through favorites so I don't know what the password *****?

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

The system has been going haywire but yesterday when I tried to get into email all these other sites would come up on the screen like BBandT and ***** *****, etc so I do not know what is going on?

Submitted: 11 months ago.Category: Computer
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Answered in 1 minute by:
7/29/2017
Tech Support Specialist: John, Computer Support Specialist replied 11 months ago
John
John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,924
Experience: MCP, RHCE
Verified

Hello and welcome to justanswer. My name is***** will be assisting you today. Please give me a moment to review your question.

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Tech Support Specialist: John, Computer Support Specialist replied 11 months ago

To clarify is this email password ***** if so which email service is it that you are having trouble with and are you using a windows or mac computer?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

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Tech Support Specialist: John, Computer Support Specialist replied 11 months ago

It seems you have opened another question regarding the same issue. Please post your replies in the reply box below in this page.

Sincerely,

John

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Tech Support Specialist: John, Computer Support Specialist replied 11 months ago

Checking to see whether you still need help.

Use the reply box just below type the reply in it and click on send.

Thank you.

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