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I've tries to get this message to someone at Microsoft with…

Customer Question
I've tries to get...

I've tries to get this message to someone at Microsoft with out success. Now I'm trying this page. I am totally dissatisfied with the Microsoft Solitaire Collection (MSC). Although I enjoyed the MSC in the past, it has been very difficult and, in some case, impossible to complete the Jigsaw puzzles due to interrupts waiting for commercials. I just subscribed to one month of commercial free access to Jigsaw and not to my surprise I was able to complete the puzzle without interruption. If this is how Microsoft essentially forces people to purchase their products, I want no part of it. At least I only wasted $1.49 to find this out. I can imagine that there are other people who have experienced my frustration and who, unfortunately, can afford even the one month commercial free access. It seems to me that there ought to be a law against such practice.

Technician's Assistant: Just to clarify, what's the exact model of your computer? And what operating system are you running?

Uh Oh. I think I've been here before, but I'll give it another chance. My computer is a HP Pavilion and my op system is Window 10.

Technician's Assistant: Have you installed any updates recently?

Just the regularly scheduled ones.

Submitted: 11 months ago.Category: Computer
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Answered in 3 minutes by:
7/29/2017
Tech Support Specialist: Lorenz Vauck, Computer Expert replied 11 months ago
Lorenz Vauck
Lorenz Vauck, Computer Expert
Category: Computer
Satisfied Customers: 1,240
Experience: 17 years of experience in fixing problems with DOS, Linux, Mac OS, iOS, Android & Windows. Just ask me :)
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Dear Client,

I am sorry to hear about that problem. My name is***** am a tech expert with 17 years of experience and will help you as good as I can.

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Customer reply replied 11 months ago
No
Tech Support Specialist: Lorenz Vauck, Computer Expert replied 11 months ago

So what is the reason you are contacting us about?

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